SMOKING - We are a totally non-smoking establishment with no exceptions. Any person smoking on the premises will be asked to leave the establishment immediately and a charge of £50.00 will be deducted from the card holder of the booking to cover extra cleaning costs.

LIABILITY - We do not accept responsibility for any items or articles that you bring onto the premises.

CHECK-IN Check-in is usually between 12pm - 1pm and 4pm - 8pm. If you require an check-in outside of these times please contact us at least 4 days before arrival and we will do our best to accommodate your request.

CANCELLATION POLICY - Once you have booked your stay, our agreement is a legal contract. On making a reservation your card details will be taken and stored on the PCI compliant booking system as security against the booking.

If you cancel your booking:

  • Less than 3 days before the first day of your stay, then the full cost of the booking will be charged to the card 
  • 3 - 7 days before the first day of your stay, then a charge equal to the 50% of the booking will be charged to the card 
  • 7 or more days before the first day of your stay, then a charge of the first night for each room booked will be charged to the card 

We would only cancel your booking if your accommodation was unavailable for reasons beyond our control. In that case we would endeavour to find you alternative accommodation of a similar standard if you wished us to.

TERMS - We expect all our guests to respect all our furnishings and fittings. Should any damage occur during your stay the person who booked the room will be held liable for any cost incurred. Payment would be taken from the card which secured the booking.

We expect to be informed of your approximate time of arrival no later than the day before. This can be done by e-mail or by phone. We normally accept check-ins from 3.00pm - 8.30pm, unless agreed at least a week before.

We expect all our guest to consider each other when watching TV, and listening to music. We also expect there to be minimum noise when returning from an evening out.

These are the conditions you undertake when booking with us as we want all to enjoy their stay, as well as yourselves.


Data protection policy - click here

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